Shipping

Leader Pharma ships every order to the United Kingdom with one of two methods. You pick the one that suits you at checkout:

• EMS Courier — arrives in 5–9 days and comes with a tracking number, so you can follow the parcel online.
• Standard Airmail — arrives in 14–21 days; this method has no online tracking.

You will see the price of both methods in your cart and at checkout before you confirm the order.

Dispatch times

All products listed on our site are in stock. We send orders out within 48 hours, and most leave within 24 hours. Weekend orders are dispatched the following Monday.

Please allow extra time around national and religious holidays, and if your parcel is selected for a customs inspection.

Packaging and privacy

Parcels are packed and addressed discreetly, with no indication of the contents on the outside.

Orders sent in several parcels

Medicines are packed in blister strips. A large order may be divided into two or more parcels that arrive separately, so if only part of your order has come, the rest is usually a few days behind.

If your parcel is late

If your order has not arrived after 10 working days by EMS Courier, or after 3 weeks by Airmail, get in touch with us straight away:

• reply to the email you received about your order;
• write to us using the contact form;
• phone customer support: +44 20 3835 4834.

We will check the delivery and either reship your order or refund you, as described in our Money-back guarantee.